Citrix protocol driver error1/1/2023 ![]() Again you can telnet to that port from the client to the server. If you can connect after disabling the session reliability, find out what firewall port session reliability is using from the Citrix console and make sure that firewall port is open between the client and the server. If “session reliability” (Common Gateway Protocol or CGP) is running, disable it and attempt to connect again. Can you see any logs saying there is an issue with the Citrix license server, such as event ids 1004 or 1003? If yes, refer to Citrix article CTX564283 to troubleshoot these errors. The next step is to check in the eventvwr (event log viewer) on all the servers in the published app. If that doesn’t work, recreate the listener on the server. See if you telnet from the client to each server on port 1494. If there is a software firewall running on the client or on the server, disable the software firewall to see if this resolves the issue. Can you ping all the servers? If yes, can you RDP to all the servers? If there is a firewall between the client and the server, check the firewall logs to see if any connections are being blocked. The most common reason for receiving this error is that the server has gone down.Ĭheck all the servers in the published app. In this article, I explain how you can investigate and eventually fix the problem by running through a series of steps. ![]() ![]() There are many reasons why you might get this error. ![]() When a client-user tries to connect to a Citrix-published application, sometimes they receive the error message “Can Not Connect To The Application. ![]()
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